Zendesk Expert Customer Service Representative for Dropshipping E-commerce Store

Lengkap Disiarkan 5 tahun lepas Dibayar semasa penghantaran

$2-8 USD / jam

Lengkap

We are looking for an expert customer service representative with experience working in E-Commerce with China dropshipping system. We currently have one member on our customer service team and we are looking to add a new member.

You will be trained by our current customer service representative. When you apply, include the word blue and tell us about your previous customer service experience.

Requirements:

- Experience using ZenDesk

- Experience doing customer service for Dropshipping & E-Commerce stores

Responsibilities:

- Respond to customer requests on ZenDesk in perfect English

- Issue refunds according to our refund policy

- Re-send products to customers when needed

- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)

- Communicate on Skype daily with our support team - Display a high level of professionalism at all times

- Create Zendesk marcos for future possible scenarios to speed up the workflow

Khidmat Pelanggan Sokongan Pelanggan Pembantu Maya Zendesk

ID Projek: #18605086

Tentang projek

9 cadangan Projek jarak jauh Aktif 5 tahun lepas

Mencari untuk memperoleh sedikit wang?

Kelebihan membida di Freelancer

Tetapkan bajet dan tempoh masa anda
Dibayar untuk kerja anda
Rangkakan cadangan anda
Ianya percuma untuk mendaftar dan membida pekerjaan

Dianugerahkan kepada:

Gambar Profil itsmugunthan
itsmugunthan

Hi there! **Experienced with Zendesk customer service platform **Worked on a Dropshipping Ecommerce website (Based in USA) https://www.freelancer.com/projects/ecommerce/Need-CUSTOMER-SERVICE-assistance-for/?w=f Lagi

$8 USD / jam
(51 Ulasan)
7.0

9 pekerja bebas membida secara purata $6/jam untuk pekerjaan ini

Gambar Profil jonna88
jonna88

Hello, how are you? My name is Jonalyn but you can call me Jenna. I am from Philippines and working at home as a virtual assistant. I saw your job post and wondering if you have time to discuss about this right now? Lagi

$5 USD / jam
(56 Ulasan)
7.0
Gambar Profil najimru
najimru

Blue You will be trained by our current customer service representative. I need training for one or two days. As I'm working here as data entry admin for 3 + year. So it will not take me to much time to learn an Lagi

$8 USD / jam
(12 Ulasan)
6.1
Gambar Profil Dekin3
Dekin3

Hello, Customer support service? Seems easy to me. Kindly provide me with more information so that we can discuss. Thanks. Blue

$8 USD / jam
(6 Ulasan)
3.0
Gambar Profil onlyforwork
onlyforwork

Dear concern. I have experience using Zend desk as I work as a customer service manager for an eCom site before. But I didn't work for any drop shipping site. But I have vast knowledge about the China-based shop shi Lagi

$6 USD / jam
(2 Ulasan)
2.9
Gambar Profil infozisan
infozisan

Hello, I have got experience in zendesk tawk to , with a lots of live chat server. please allow me to talk with you in details about this job AS i can be your best match for this job. waiting for your response

$5 USD / jam
(0 Ulasan)
0.0
Gambar Profil kristellferrer
kristellferrer

I have been in the industry for more then 5 years. I graduated advertising and marketing arts in the university. I have been a Virtual Assistant, SEO, Lead Gen, and ESL instructor. I will make sure to do my best.

$6 USD / jam
(0 Ulasan)
0.0
Gambar Profil Smartredac
Smartredac

Greetings, I am a professional customer care. I have a lot of experience in dropshipping. I know how shopify, oberlo, zendesk work. I know how to create macro on zendesk, standard messages on gmail. I am polite Lagi

$5 USD / jam
(0 Ulasan)
0.0
Gambar Profil FaheelAn
FaheelAn

Respected Sir/Madam, I have experience as a customer support representative. I have previously worked as a customer support representative for 6 months in a reputable company. I can fill in this position for you as a c Lagi

$4 USD / jam
(0 Ulasan)
0.0
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