Sokongan Pelanggan Jobs

My goal is to get my store live on Temu as quickly and smoothly as possible. I already have the basic business information ready, but I want an expert who has successfully onboarded other merchants to walk me through every step inside the Temu Seller Center. The focus is on the actual seller-account creation and, in particular, making sure every required document is submitted correctly the first time. I need clear, practical guidance on: •Document Review: Audit business verification documents (business license, ID/tax registration, brand registry, or inventory documentation) to ensure compliance with Temu’s guidelines before submission. •Issue Resolution: Support in troubleshooting any potential rejections, request for additional documentation, or verification delays. D...

I’m looking for real people to participate in a text-based survey. The main goal is to collect real-life experiences and personal stories from genuine users. I'm not looking for made-up, AI-generated, or fictional stories. I'm trying to find suitable participants who are willing to share their own experiences and follow the survey instructions.

B2B Sales Agent – AI Automation Agency | Commission-Based We are Cupres AI, an AI automation agency helping businesses automate customer support, sales and daily operations with AI chatbots, AI voice agents, CRM integrations, appointment booking and custom business automations. We are looking for an experienced B2B Sales Agent to help us acquire new clients in: USA UK Germany Dubai / UAE Other English-speaking markets Your role: Find and contact potential B2B clients Cold call, email and LinkedIn outreach Book meetings and present our solutions Follow up and close deals This is a 100% commission-based position — no fixed salary or hourly rate. You earn a commission for every client you successfully close, with additional earning potent...

We are looking for an experienced Client Acquisition / Business Development Partner to help us find new clients for our Virtual Assistant agency. How it works: You find and approach potential clients in the USA and UK. You identify businesses that may need Virtual Assistant or remote support services. You introduce qualified prospects to us. We handle the sales call, proposal, negotiation and closing. Once the client signs up and makes their payment, you receive your commission. If the prospect does not convert into a paying client, there is no payment. Commission: 20% of the client's first month's payment. For example, if you bring us a client who pays $2,000 for their first month, you receive $400. This is completely performance-based. There is no hourly payment, monthly r...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I’m looking for a clear, professional native English speaker who can step in for part-time customer support while our U.S. clients are online. You’ll be the first point of contact, answering questions, resolving minor issues, and making sure every interaction ends on a positive note. Most conversations arrive through our ticketing platform, but on busy days we may also route enquiries from live chat or email, so being comfortable moving between channels is important. The schedule is flexible within standard U.S. business hours; we’ll agree on a consistent block of time that fits us both. Because we rely on a lightly automated help-desk workflow, any familiarity with AI chat assistants, canned-response generators, or similar tools will make your day smoother and is a defi...

I’m looking for real people to participate in a text-based survey. The main goal is to collect real-life experiences and personal stories from genuine users. I'm not looking for made-up, AI-generated, or fictional stories. I'm trying to find suitable participants who are willing to share their own experiences and follow the survey instructions.

I need help managing my WhatsApp Business line in Spanish, focusing purely on atención al cliente. Your main role will be to greet and guide potential clients who write in with preguntas generales—things like “¿Cómo funciona…?”, “¿Cuánto cuesta…?” or “¿Qué incluye el servicio?”. Every chat is a first impression, so clarity, warmth and fast response times are essential. You’ll work inside the existing WhatsApp Business interface; no extra CRM is required for now. I’ll supply a short FAQ and regular updates on promos so you always have fresh, accurate information at hand. Whenever a question falls outside that scope, simply flag it to me and I’ll step in. Deliverables:...

YOU MUST BE FROM THE PHILIPPINES TO APPLY! Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line...

I’m locked out of my Gmail account because I no longer have the recovery phone on file. I’ve already gone through Google’s self-service flow using an alternate email, but every attempt stalls when it tries to send a verification code to the phone I’ve lost. No other recovery options appear. I need someone who truly understands Google’s account-recovery mechanics, escalation paths, and security policies to help me regain full, secure access. A successful engagement means I can sign in again and update the recovery email and phone so this problem can’t repeat. Please outline how you normally approach cases where both primary recovery channels are unreachable and what information you’ll need from me to start. If you’ve handled similar situatio...

Obsessed Lease Pty Ltd is an Australian advisory and consultancy practice working exclusively for commercial tenants looking for new premises or reviewing their lease position. We are advisory only. We do not act as an agent, and our clients make all final decisions themselves. We need a confident, resilient cold caller proficient in English to generate and book qualified consultations with Australian business owners. The role: high-volume outbound cold calling to Australian businesses during Sydney hours, with a daily call target agreed up front. Supporting follow-up by email, LinkedIn and Instagram. Qualifying owners who are expanding, relocating or approaching lease expiry. Booking consultations with our Director, and logging every call and outcome in our CRM. You follow our approved ...

My personal Facebook profile was suddenly disabled and the only message I see is that it violates community standards, yet no specific reason is given. I still have access to the email address and phone number linked to the profile, but every appeal I submit is rejected automatically within minutes. I need an experienced Meta account-recovery specialist who has a proven track record with disabled Facebook profiles to: • Analyse the possible triggers for the lock-out and advise on the safest way to present my appeal • Prepare all documentation Meta typically asks for (IDs, ownership proof, contextual explanations) and submit it through the correct internal channels • Follow up until the profile is fully restored and I can log in normally from both web and mobile ...

I’m looking for someone based in the United States who can act as our day-to-day point of contact with both Applovin and Admob. We run several mobile titles and are currently facing a mix of technical and account-level challenges on both networks. What I need most is a reliable liaison who can pick up the phone, jump on Zoom, or fire off a well-structured email so our queries get routed to the right team quickly and we receive clear, actionable replies. Your core focus will be: • Communication & coordination – handle all calls and emails with Applovin and Admob account managers, technical support, and policy teams, then relay updates back to me in concise summaries. • Problem resolution – chase down tickets, escalate when needed, and keep both sides acco...

# WhatsApp Bot Developer – BotBiz + Shopify Integration ## Project Overview I am looking for an experienced **WhatsApp chatbot/automation developer** to build and optimize a complete WhatsApp sales and customer-support bot for my jewellery business. I already have: - BotBiz account - Shopify website - WhatsApp Business/API setup - Product catalogue on Shopify I do **not** need a new WhatsApp platform. The project should be built primarily using my existing **BotBiz + Shopify setup**. ## Required Work ### 1. WhatsApp Welcome Flow - Welcome message - Main menu - Shop Jewellery - New Arrivals - Product Enquiry - Book Store Visit - Track Order - Customer Support - Talk to an Expert ### 2. Product Enquiry Customer should be able to: - Browse/select products - Receive product infor...

I’m looking for someone who can quickly grasp the ins and outs of my consumer-focused software application and then represent it confidently during live video meetings. After a short onboarding session with me, you’ll be expected to: • Master the product’s core features and typical use-cases. • Run engaging screen-share demos on Zoom or Google Meet, tailoring the walkthrough to each prospect’s needs. • Answer common questions in plain language, note tougher ones, and loop me in afterward. • Provide a brief written recap of every call so we can track feedback and next steps. Clear spoken English and Hindi, a reliable internet connection, and a friendly, consultative tone are must-haves. Familiarity with standard presentation tools and ...

Description TCG DATAE is a Florida-based company that helps people recover unclaimed funds held by the State of Florida. We work under a licensed Florida attorney. We are growing our remote team in the Dominican Republic and are hiring full-time phone agents. What you will do: Make outbound calls to people in the United States who have money owed to them (high volume: 200+ calls per day) Explain the recovery process clearly and answer their questions Close the case and schedule the client's signing appointment Keep case notes up to date in our system Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch and two short paid breaks Full time, long term Pay: Base pay of $500 USD per month Commission on every case you close Weekly performance bonuses Overtime availab...

I need an experienced Shopify manager to handle my e-commerce site. Key tasks include: - Inventory Management: Keep track of stock levels, update product listings, and coordinate with suppliers. - Order Processing: Manage order fulfillment, track shipments, and ensure timely delivery. - Customer Support: Respond to customer inquiries, resolve issues, and maintain a high level of customer satisfaction. Ideal Skills and Experience: - Proven experience with Shopify - Strong organizational skills - Excellent communication skills - Background in e-commerce operations is a plus

Saya mencari seorang admin chat yang dapat mengambil alih kotak masuk WhatsApp bisnis saya untuk menjawab pertanyaan pelanggan. Fokus Anda hanya pada respons cepat dan akurat—tanpa penjualan atau promosi tambahan. Kebutuhan utama: • Memahami produk saya cukup baik untuk memberi jawaban yang jelas dan ringkas. • Online hanya pada waktu-waktu tertentu (nanti kita sepakati slot harian yang tetap). • Menggunakan aplikasi WhatsApp Business di ponsel atau desktop, termasuk fitur balasan cepat serta label chat. Deliverable: – Tugas harian berupa log sederhana (file Excel/Google Sheet) yang mencatat pertanyaan penting, jawaban, dan tindak lanjut yang perlu saya lakukan. – Respons sesuai panduan nada bicara merek (akan saya berikan template FAQ). Jika Anda ...

I’m looking for someone who can help me find real people to participate in a text-based survey. The main goal is to collect real-life experiences and personal stories from genuine users. We are not looking for made-up, AI-generated, or fictional stories. I'm trying to find suitable participants who are willing to share their own experiences and follow the survey instructions.

I’m looking for a reliable assistant located in Turkey who can comfortably switch between three core areas of my day-to-day operations: • Administrative tasks – everything from calendar coordination and document preparation to light data entry when paperwork piles up. • Customer support – answering incoming queries, following up on orders and generally keeping clients happy and informed. • Social media management – drafting and scheduling posts, monitoring comments and DMs, and flagging anything that needs my direct input. Quick, clear voice contact is essential to me, so most of our coordination will happen through brief phone calls. Written updates by email or chat are fine for summaries, but I’d like the primary touchpoint to be a call ...

We manage a growing portfolio of holiday properties and are looking for a freelance Listing & Guest Coordinator to support our remote operations. The successful freelancer will help ensure that property listings are accurate and that guests receive professional assistance throughout the enquiry and reservation process. Main responsibilities * Maintain and update property listings * Review property descriptions and information * Handle guest enquiries * Assist with reservation requests * Support pre-arrival communication * Coordinate requests with property management teams * Maintain organised records * Follow company procedures and communication standards Who should apply? This could suit someone with experience as a: * Airbnb assistant * Vacation-rental assistant * Guest relatio...

Hey, can you help us with "Customer Support Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, b...

Hey, can you help us with "Chat Support Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, basic...

Hey, can you help us with "Customer Service Representative" for our SmartX IT platforms () ? We use for Live Chat We have Day Shift: 9:30 AM–6:30 PM IST — 8 working hours We have a Dedicated Knowledge Base hosted on Zendesk. We also have a lots of template messages pre-set in our Everything is ready and well setup already. I need a reliable pro to take full ownership of our live-chat channel and keep response times lightning-fast for everyday customer questions. All interactions come through tied to our SmartX platforms, so solid experience inside comparable customer-management software is important from day one. You’ll be handling only live chat—no phone queues, no overflowing email inbox—just quick, friendly answers to order-status checks, b...

I need a professional virtual assistant who is physically located in Turkey and can help with various online tasks such as internet browsing, researching and then performing based on given requirements. All tasks will be provided in text with full explanation. You will be paid for every hour that you will work for me.

My customer-support queue is growing faster than the team can handle, so I want to streamline every repetitive step—from ticket intake to resolution—through smart workflow automation. The goal is simple: design, build, and document a system that lets us resolve more tickets in less time while keeping the personal touch our users expect. Scope of work • Map the current support process across live chat, email, and our self-service portal. • Identify bottlenecks and redundant hand-offs. • Propose a fully automated workflow using the tools we already own (Zendesk, HubSpot, Zapier) or equally effective alternatives you recommend. • Configure, test, and deploy the automations, including trigger rules, routing logic, and escalation paths. • P...

Necesito organizar y atender todas las consultas de ventas que entran por WhatsApp Business. El flujo ideal combina respuestas automáticas prediseñadas para dudas frecuentes y un seguimiento manual personalizado cuando la conversación lo requiera. Alcance del trabajo • Configurar mensajes rápidos, catálogos y etiquetas en WhatsApp Business para las respuestas automáticas. • Redactar un set base de plantillas (saludo, disponibilidad de producto, formas de pago, tiempos de entrega). • Establecer reglas claras sobre cuándo intervenir de forma manual y qué tono mantener en cada etapa del embudo de ventas. • Atender diariamente las conversaciones que escapen al guion automático, resolviendo objeciones y ce...

I’m looking for a fluent Spanish speaker to take full ownership of our WhatsApp help line. Your core mission is customer service assistance—answering questions about order status and tracking—while keeping every interaction fast, friendly, and on-brand. What you’ll do • Log in to our internal company CRM to pull live order data, share accurate tracking links, and update conversation notes. • Respond to each WhatsApp message within the agreed-upon response time, following our chat scripts and tone guidelines. • Verify customer identity when needed, handle basic shipping exceptions, and escalate complex cases to the team lead. • Close each conversation with a clear resolution note and capture any customer feedback in the CRM. What I’m...

I need an experienced sales agent to sell chillers, heat pumps and dry coolers in the London area. You will primarily generate leads by calling on your existing MEP consulting engineer contacts. Key Responsibilities: - Lead generation via cold calling on established contacts Ideal Skills and Experience: - Proven sales experience in the HVAC or related industry - Strong network within the MEP consulting engineering sector - Excellent communication and negotiation skills - Ability to work independently and meet sales targets If you have a robust network and a knack for sales, I'd love to hear from you.

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I have roughly 1,000 user IDs that must be reviewed and cleaned up today. You will connect to my Windows PC via remote desktop—this is my first time granting remote access, so reliability and care are key. Using only the standard tools already on the machine, you’ll open each account, check the list of active devices, and revoke every extra session so that just one device remains. I’ll demonstrate the exact steps before we begin; after that it’s a repetitive but precision-focused task that has to be finished before the day ends. When you message me, let me know: • the earliest time you can start today, • how long you expect to take for the full batch, • your total fee, • any comparable account-maintenance or data-entry work you’ve handle...

I have identified two distribution centers in China that stock the product I’m preparing to buy in bulk. I need someone who can switch smoothly between Mandarin and English on the phone, introduce my company, and obtain formal quotations. Here’s exactly what I will ask you to secure from each supplier: • their unit price based on the quantity and specificarions I will provide • their earliest realistic delivery schedule to my forwarder in Guangzhou • confirmation of what their payment terms, export documents are • the latest technical sheets or spec sheets they can show me • and an official quote on company letterhead or stamped PDF Once both calls are complete, put everything—call notes, quotations, and any documents—into a single, ...

I’m seeking a dependable entry-level virtual assistant who can help me stay on top of the day-to-day: • Keep my calendar tidy and up to date, sending timely reminders and arranging meetings without overlaps. • Monitor my inbox, flag or answer routine emails, and make sure I reach inbox-zero daily. • Collect and enter data into Google Sheets, run simple online research, and present findings clearly. • Serve as the first point of contact for basic customer questions, maintaining a friendly, professional tone. You’ll work with Google Workspace, Trello, and Slack—if you haven’t used them before, I’m happy to walk you through my workflows. Clear communication, attention to detail, and a willingness to learn are the main qualities I need....

I’m looking for a reliable assistant to keep our back-office operations running smoothly in both Italian and English. Here’s what I need: • Data entry – insert new customer data into CRM accurately , register new inquiries and reports in Microsoft Office Suite mainly Excel • Customer support – handle basic email inquiries, draft response templates, and comunication with our transport company and logistics . • Documentation management – generate commercial documents in CRM , organize, proofread, and maintain bilingual files so everything is easy to locate and always up to date. and comunication sent to our accounting department Everything happens inside Microsoft Office, so strong skills with Word, Excel, and Outlook are essential. Fluent...

Buscamos seis profesionales de ventas con verdadera garra: 2 Setters que cubran la zona de Andalucía (España) y 4 Closers capaces de cerrar acuerdos en varios puntos estratégicos de la Península. Qué vendemos • Servicio de gestión de inmobiliaria. Lo que hará cada rol Setter – Calificar leads mediante llamadas en frío. – Agendar reuniones de alta calidad para el equipo de cierre. – Mantener un flujo constante de oportunidades registradas en nuestro CRM. – Reportar métricas de conversión y feedback al equipo de estrategia. – Comisión del 10 %. Closer – Generar oportunidades de venta de llamadas en frío y llevarlas hasta el sí definitivo. &n...

My online store is moving quickly and I can’t stay on top of every detail myself anymore. I’d like to hand over three core areas: 1. Customer order support – you’ll process incoming Shopify orders, create shipping labels, track parcels, field questions that arrive through our help-desk inbox, and initiate or follow through on returns and refunds so that every shopper feels looked after. 2. PR outreach – I already have pitch angles; what I need is consistent execution. You’ll research the right journalists, personalise the emails, send the pitch, and record outcomes in a simple Google Sheet so we always know who has been contacted and when a follow-up is due. 3. Wholesale relationship management – new boutiques ask about pricing and existing stoc...

I need a recruiter who can quickly build a high-quality shortlist of remote administrative and customer-support professionals. You’ll be focusing your search on LinkedIn, Indeed and a range of remote job boards, then filtering applicants for strong communication, time management and technical proficiency. Here’s what I expect from you: • Source and track suitable candidates, highlighting anyone with proven experience in the rental sector. • Perform first-round CV and profile reviews, followed by a short screening call or message to confirm availability and salary expectations. • Organise candidate information in a clear spreadsheet or ATS view. • Deliver concise summaries for every viable applicant and present a ranked shortlist ready for my final...

Il mio profilo Instagram privato è stato violato e, di conseguenza, non ho più accesso né alla mail né al numero di telefono registrati. Ho già aperto diverse segnalazioni a Instagram ma, nonostante i tentativi, il sistema automatico continua a respingere la procedura di recupero. Non dispongo di un documento di identità precedentemente collegato all’account, perciò i canali standard non stanno funzionando. Mi serve un professionista che conosca a fondo le policy Meta, i form di contatto avanzati e le best-practice per il recupero di account compromessi, così da riconquistare l’accesso e poter tornare a seguire i miei contatti. Approcci non conformi ai Termini di Servizio non mi interessano: cerco un intervento lecito e...

I am expanding our team and looking for talented Virtual Assistants to handle a key account! If you are organized, proactive, and ready to grow with a dynamic team, we want to hear from you. Country Requirements Applicants must be legally authorized to work and reside in one of the following countries: United States Canada Australia New Zealand Ireland United Kingdom Netherlands Germany Denmark Norway Sweden Poland Romania Ukraine Argentina Brazil India Philippines What We Are Looking For Experience: Previous experience as a Virtual Assistant, customer support representative, or administrative professional. Communication: Exceptional written and verbal English communication skills. Tech-Savvy: Comfortable with standard productivity tools (Google Workspace, Microsoft Office,...

I handle a steady stream of customer enquiries through WhatsApp and need a freelancer who can jump in and reply almost as soon as a message arrives. The job is purely chat-based: read each incoming text, choose or adapt one of the quick-reply templates I’ll provide, and keep the conversation friendly, clear, and on-brand. Because we rely on WhatsApp’s own Balasan Cepat feature, you should already be comfortable using WhatsApp Business shortcuts so response times stay under a few minutes. All messages are in Indonesian, with the occasional English question, so solid Indonesian and at least basic reading comprehension in English will help. Your deliverable is live customer support during the agreed-upon hours plus a concise end-of-shift note that flags any issues I need to ...

I’m looking for a reliable female personal assistant based in or ready to relocate to Trivandrum kerala to take full ownership of my day-to-day calendar. Your main responsibility will be keeping my schedule organised—confirming meetings, blocking travel time, sending reminders—while also serving as the first point of contact for clients who call or drop by the office. Clear, confident communication will be essential, since you’ll often be the voice that represents me before I step into the room. You’ll have access to my preferred scheduling software, but I’m open to any proven tools that make coordination smoother. A friendly phone manner, quick-thinking problem-solving, and the ability to anticipate conflicts before they arise are the qualities I val...

My Roblox account was taken over less than a week ago and I now have zero access to it. I have already opened a ticket with Roblox support but, so far, haven’t heard back. What I can supply right away: • The exact username of the account • The previous email address that was bound to it • The IP address that first appeared after the breach Your role is to guide or execute the recovery so that I regain full control, including password reset, email/2FA re-binding, and the removal of any unauthorized billing links or trade holds. Experience dealing directly with Roblox Trust & Safety or similar game-platform escalations will be a big plus. Acceptance criteria • Login credentials successfully restored to me • Ownership verified by Roblox on t...

My Roblox account has been hacked, and I need help recovering it. I have already contacted Roblox support. I can provide the following information: -ip of the hacker - Username - Last known password I usually access my account on PC/Laptop and mobile phone. Ideal skills and experience: - Experience with account recovery, particularly for gaming platforms - Familiarity with Roblox security and support processes - Ability to work efficiently and provide updates throughout the process Please let me know if you can help!

I need to get my hotel live on and ready to accept accommodation-only reservations—no flight or car-rental extras, just a smooth hotel booking flow. The property still has to be configured inside the Extranet, so the work covers every step: entering room details, uploading photos, defining rate plans, syncing the availability calendar, activating online payments, and fine-tuning policies for maximum visibility. Because this is a single-property project, speed and accuracy matter more than scale. Essential tasks include: • Creating and verifying the full listing • Populating the calendar a year ahead and ensuring it stays in sync with my future channel manager/PMS • Setting up at least one standard and one non-refundable rate plan, plus clear cancellation an...

Necesito a una persona que se encargue de responder, por WhatsApp, todas las preguntas que recibimos sobre nuestros productos y servicios. Las consultas provienen tanto de clientes B2C como de contactos B2B, por lo que habrá variedad en el tono y nivel de detalle requerido. Lo esencial del rol: • Responder cada mensaje de forma amable y clara, mostrando paciencia y empatía en cada interacción. • Detectar rápidamente la necesidad del usuario y ofrecer una solución o información precisa en el menor tiempo posible. • Registrar dudas frecuentes y reportar cualquier incidencia o tendencia que pueda ayudarnos a mejorar el servicio. Espero disponibilidad diaria, comunicación proactiva y un estilo de respuesta consistente ...

Saya membutuhkan seorang admin customer service yang sigap menangani pelanggan baru maupun yang sudah ada melalui WhatsApp. Fokus utamanya adalah bantuan teknis: menjawab pertanyaan, memberikan panduan langkah-demi-langkah, dan memastikan setiap kendala terselesaikan sampai tuntas. Ruang lingkup tugas: • Menyapa dan memverifikasi identitas pelanggan sebelum memulai percakapan. • Menjawab pertanyaan teknis secara jelas dan ramah, menggunakan FAQ internal atau panduan produk yang saya sediakan. • Mencatat setiap isu penting ke dalam sistem tiket sederhana (Google Sheet atau platform serupa) agar dapat saya pantau. • Meng-escalate masalah kompleks tepat waktu dengan ringkasan lengkap. • Memberikan laporan harian singkat tentang volume chat, topik umum, serta ...

Necesito que gestionen la atención al cliente por WhatsApp, con foco específico en la resolución de quejas. Busco a alguien que: • Redacte con claridad y tono empático, manteniendo la imagen de la marca. • Responda de manera oportuna durante un horario part-time previamente acordado. • Clasifique cada conversación, escale incidencias críticas y lleve un registro diario de casos cerrados y pendientes. Proporcionaré guías de respuestas, acceso a nuestro número de WhatsApp Business y un resumen de políticas internas; solo requiero que te conectes de forma remota y comiences de inmediato. Si cuentas con experiencia previa en atención al cliente y te sientes cómodo trabajando desde c...

I'm in need of a seasoned professional or team for comprehensive planning and coordination of a corporate event. The venue has been secured already, so the focus will be on ensuring the event runs smoothly from start to finish. This project requires: - Extensive experience in event planning and coordination, particularly for corporate functions. - Exceptional organizational skills to manage various aspects of the event. - A proactive approach to problem-solving and ensuring a seamless event experience. Please, only bid if you have demonstrable experience in similar projects.

I need the phone-call journey into our A1 Service Desk put under a microscope. Using the test script I’ve shared (see link above), you will dial in with the credentials we supply, record the interaction end-to-end, and evaluate three core pillars of the experience: call quality, how the customer service team handles the request, and how effectively the issue is resolved. The single goal is to surface insights that let us boost overall user satisfaction, so every observation should map back to that outcome. While listening, pay special attention to the engineer’s problem-solving approach, clarity of communication, and adherence to our prescribed protocols. You will have access to our monitoring tool and login before you begin. Deliverables • Annotated recording or ...

Virtual Assistant Needed – Recruitment & Admin Support I’m launching a new UK adult-industry agency and need a reliable VA for approximately 5 hours per week initially. The role involves: • Posting and refreshing recruitment adverts on appropriate permitted platforms • Responding to people who apply • Collecting the required application details and photos • Checking applications are complete • Filtering out spam and incomplete enquiries • Sending completed applications to me for review • Keeping me updated on what has been posted and the number of applications received I will personally conduct interviews and make all final recruitment decisions. You must be comfortable working with an 18+ adult-industry business. Previous recru...