Reanna Mae A.

I have several years of experience as a Customer Service Representative for chat and email. I started out as a Customer Support Specialist for Time Warner Cable. My exposure to Customer Support job also includes processing online orders using Magento System and Shopify, processing credit card payments, issuing tracking numbers, cancelling orders and entering product descriptions and images. I was previously hired to tag products for color and other specific categories, sort and keyword photographs digitally, add keywords to images from old vintage photo archive and check hand written notes that the encoders missed. I have Manuscrape QA and several data entry experiences also. My primary responsibility was to ensure our website has the same product information with the manufacturer's website. I was also hired to re-type questions based on exam paper's scanned photo image.