emberfaithreyes

I have worked as call center agent for 5 years. I am highly proficient in some Microsoft Office programs and I am willing to learn the other programs as needed. I have skills in setting up appointments, taking incoming and outgoing calls and managing emails on behalf of my employer. I have worked with many clients across the United States and Australia. I have successfully completed projects involving the set-up and maintenance of CRM such as Agile CRM and Infusionsoft, email marketing, research and content creation and basic WordPress. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I look forward to working with you!