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Customer Service Customer Support Data Entry Sales Telemarketing
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Avatar Pengguna
$8 USD / jam
Bendera PHILIPPINES
meycauayan, philippines
$8 USD / jam
Sekarang ini 12:57 PTG di sini
Menyertai pada April 16, 2018
0 Syor

Frhea S.

@frheasramirez

5.0 (2 ulasan)
4.0
4.0
$8 USD / jam
Bendera PHILIPPINES
meycauayan, philippines
$8 USD / jam
100%
Pekerjaan Disiapkan
100%
Mengikut Bajet
100%
Tepat Pada Masa
33%
Kadar Upah Semula

Ecommerce Expert/Customer Service Team Leader/GVA

I am a passionate and hardworking individual who wants to exceed in life. I am committed to the tasks that I am responsible for and take accountability for my actions. I am an expert Customer Service /Admin Support/Managing team. I have handled different accounts with different expertise. I am a well-trained individual in giving great customer satisfaction for every customer concern. The first contact resolution is one of the services I greatly offer. Experienced Administrative Specialist with a demonstrated history of working in the import and export industry. Skilled in Customer Service Management, Project Management, Microsoft Word, Data Entry, Web Searching, Technical Support, Sales and Marketing, Email Handling, Transcribing, and Teaching English as a Foreign Language. Strong support professional with a Bachelor of Arts - BA focused on English Language and Literature. I always strive more to produce a good impression in terms of my job accomplishments. My goals are to provide quality work for my employers and I always pushed myself hard to exceed my client's expectations.
Freelancer Salesmen Philippines

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Item Portfolio

Just finished the course “Building Rapport on Virtual Sales Calls” by Maury Rogow!
Building Rapport on Virtual Sales Calls
Customer Service using Zendesk
Customer Service using Zendesk
A project where I need to search for a certain specific topic and put it all in the sheet.
Data Web Research
Using the helpscout tool I am able to provide pre-sale and post-sale customer support lively.
Chat Support (HELPSCOUT)
I am responsible for planning, implementing, managing, and monitoring the company's Social Media strategy in order to increase brand awareness, improve marketing efforts and increase sales or engagement.
Social Media Management
Handled Amazon store. 
Tasks:
Customer Service 
Social Media Management
Data Entry Management
Amazon

Ulasan

Perubahan disimpan
Menunjukkan 1 - 2 daripada 2 ulasan
Tapis ulasan mengikut: 5.0
$8.37 USD
Great working with you Frhea!!
Sales Customer Support Article Writing Customer Service
+1 lagi
Avatar Pengguna
Bendera Kevin B. @kevsgym
4 bulan yang lalu
5.0
$368.37 AUD
Great work, thx
Sales Customer Support Leads Customer Service
J
Bendera Josip L. @jlozina
4 tahun yang lalu

Pengalaman

Social Media Manager

Purrtacular/Wordporm/Taking the World of Meow
Okt 2019 - Hari ini
Managing the social media accounts for years and hitting a good engagements in the past few years.

Customer Support Team Manager

The Purrshop
Sep 2019 - Nov 2022 (3 tahun, 2 bulan)
Managing customer service support for the eCommerce store

Ecommerce Assistant

Charlie's Store (NeatShark)
Nov 2018 - Dis 2020 (2 tahun, 1 bulan)
All tasks related to E-commerce, from Marketing, Social Media, Fb Ads, Product uploading and research, Layouting images, and Customer Service.

Pendidikan

Bachelor of Arts in English Language Major in Literature

University of Southern Philippines, Philippines 2010 - 2014
(4 tahun)

Kelayakan

Leading a Customer Service Team Certificate

LinkedIn
2020
Learn the skills and methods of top customer service leaders, and find out how you can develop a customer service dream team. In this course, it shares how to hone your management skills and lead a customer service team to success. Explains how to maximize relationships and get the most of your people. You can learn how to build processes that help the team grow and authentically connect with customers. Finally, Darren shows how to measure and build a performance culture on your team.

Hubungi Frhea S. mengenai pekerjaan anda

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Pengesahan

Pekerja Bebas Pilihan
Identiti Disahkan
Pembayaran Disahkan
Telefon Disahkan
E-mel Disahkan
Facebook Dihubungkan

Kemahiran Teratas

Sales 4 Telemarketing 2 Customer Support 2 Customer Service 2 Data Entry 1

Layari Pekerja Bebas Serupa

Salesmen in Philippines
Salesmen
Telemarketers
Customer Support Specialists

Layari Pameran Serupa

Sales
Telemarketing
Customer Support
Customer Service
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