Zendeskpekerjaan

Your job is to correct the main HTML Code so all contetnt appear without bugs and in the middle. Also right simple HTML Code for the right side HTML-Widget. Add a Image and some text I give you here in the attach. See the file „demoexample“ it should be looks like it or go to the page: Zendesk is support center so I have to add this on theyr server. You have to right the code on your server I will test it on Zendesk. Here you find the CSS if you need and also some shortcodes: CSS: Shortcode fort he Searchbox you have to add above and seperate Wissensdatenbank

Добрий день, Мені потрібно виконати інтеграцію Asterisk+Zendesk - бажано, щоб при надходженні дзвінку створювався тікет, ідентифікувався дозвонювач, і т.д. Чи є в Вас такий досвід роботи? Ми знаходимося у Києві. Бюджет та подробиці оговоримо.

Estoy buscando para un programador de Ruby que puede trabajar en un software de gestión de atención al cliente.  Es una solución de soporte al cliente de voz, como Zendesk para llamadas  Gracias Y un Saludo  

Good Day Freelancers- I'm hoping you can help me out with a small project. I need a website where clients can make a purchase of 3 different packages. Upon checkout they will register their login credentials. once logged in, they will have their own...continue that service, the same developer will be assigned to it. That developer will make x-amount of money per client they are assigned to depending on what package the client signs up for. Then, or course, there will be the frontpage view with all of our information and marketing swag. Must be very customizable. It will kinda be a mix between Freelancer, a CRM system, a eCommerce system and ZenDesk. This will be an ongoing project, so whomever takes this project will have work for a while if this venture goes well if you...

We are currently looking for skilled english speaking support reps for our Support and new Inbound Campaigns. We encourage everyone to place their bid and proposal for this posting and send us a PM for more details. 1. Must have a minimum of solid english reading and writing. 2. Experience providing support before, and use of online tools such as zendesk 3. Reliable and Fast Internet 4. Available to work on PST (California) timezone (-8 GMT)

We are currently looking for skilled english speaking support reps for our Support and new Inbound Campaigns. We encourage everyone to place their bid and proposal for this posting and send us a PM for more details. 1. Must have a minimum of solid english reading and writing. 2. Experience providing support before, and use of online tools such as zendesk 3. Reliable and Fast Internet 4. Available to work on PST (California) timezone (-8 GMT)

We are currently looking for skilled english speaking support reps for our Support and new Inbound Campaigns. We encourage everyone to place their bid and proposal for this posting and send us a PM for more details. 1. Must have a minimum of solid english reading and writing. 2. Experience providing support before, and use of online tools such as zendesk 3. Reliable and Fast Internet 4. Available to work on PST (California) timezone (-8 GMT)

Hi Gary, Could you please change the email sending / reply address for the auto-emails to ordersonl@ They currently are sent from golorders@ so when people reply the email goes to golorders@.... which is not monitored by us in our helpdesk software (Zendesk). Please note, the order confirmation email that we receive should still be sent from golorders@ and sent to golorders@ - this is the only email that SHOULD NOT use ordersonl@..... I believe these are the ones to change (if you see any more in the system please let me know and I can confirm whether to change them): - The order confirmation email - The email that goes out when an order is fulfilled. - The email that goes out 6 days after an order is fulfilled

We need someone expert with ZENDESK to fully configure our ZENDESK account with rules and users permission. We need someone EXPERT on this.

I have a dedicated server. I have a site hosted there and I am trying to forward an email to another email address (a zendesk email) but it's not working. Here are the errors from the live logs: root@cbot [~]# tail -fvn0 /var/log/exim_mainlog ==> /var/log/exim_mainlog

We are looking for someone to write the following- 1. connect to zendesk via rest api 2. iterate through a data collection, i.e. tickets, users, etc 3. for each record insert into Microsoft SQL server via php connector for mssql 4. create an example of a nested loop with the same, i.e. for next loop on customers, while importing each associated ticket Please do not bid if you do not have the expertise to complete this in a timely manner. Please include the words PHP to SQL in your bid. Thank you

...either he logs in to this id or registers himself if he is a new user. 5. After registering he is taken to the Payment Page where he pays. 6. Payment Gateway Integration (either DirecPay or CCAvenue) for making payment. ADMIN 1. An admin panel needs to be created for complete management of the domain system - new registrations, renewals, reminders, billing/invoice system, support system (ZenDesk integration if possible). 2. Payment reminder for people who showed interest in a domain but did not pay, or for people to pay and renew the domains. We are selling domains as a Reseller with a US based ICANN Accredited Company. We have the API Codes which needs to be integrated into our system for it to work. Since we are talking about just 1 domain extension and not hundred...

Update Site / Change Theme / Add Graphics to Services Page / Change Text In Pages Around to my Spec / Integrate Zendesk Into Joomla Page.

I am currently using Zendesk as my customer service CRM. I sell products through Clickbank. Both Clickbank and Zendesk have an API and with it, it's possible to plug key features into Zendesk to accelerate my teams ability to answer and resolve tickets. With the current version of Zendesk, you would need to create a Zendesk "app" to perform this functionality. I need this app to leverage Clickbank API for: - fast and easy ticket resolution - one-click refund and cancellation, as well as batch resolution (as in, select several tickets at once and with one click, be able to refund or cancel all selected tickets at once) - fast and easy ticket lookup - an area to plug in pertinent ticket information and use Clickbank's A...

We need about 30 articles to be written in our Zendesk support database, you can refer to to get the general idea.

I am currently using Zendesk as my customer service CRM. I sell products through Clickbank. Both Clickbank and Zendesk have an API and with it, it's possible to plug key features into Zendesk to accelerate my teams ability to answer and resolve tickets. With the current version of Zendesk, you would need to create a Zendesk "app" to perform this functionality. I need this app to leverage Clickbank API for: - fast and easy ticket resolution - one-click refund and cancellation, as well as batch resolution (as in, select several tickets at once and with one click, be able to refund or cancel all selected tickets at once) - fast and easy ticket lookup - an area to plug in pertinent ticket information and use Clickbank's A...

I need my logo and a color change to my zendesk skin this is what is required Open up your javascript file in your favorite IDE and add in this line of code, substituting “namespace” with whatever you like:
 $namespace(function() {
 }); Save it, and close it. Now, log in to Zendesk as an administrator. Click the Manage icon () in the sidebar, then select Settings > Extensions. Zendesk Classic: Select the Setting menu, then select Extensions. Under the Widgets tab select Add widget > Global CSS. Once inside your custom widget, create a title for your widget (we named ours Skin) and insert the following content into the text area:
 var $namespace = (true); Important Note: Replace my-site-name with your site name; you wil...

...write documentation for a certain feature, you check out how it works on the site. 2. Gain complete knowledge of all the use cases for the particular feature. 3. Ask us the right questions. 4. Writing a simple-to-understand grammatically correct documentation for end-users with proper screenshots taken with the Skitch App (from Evernote). Note: 1. We are using ZenDesk knowledgebase. So a prior experience with ZenDesk is a plus. 2. All the documentation will generally be in the question-answer format. Example: "How do I reset my password?" Example: We have a lot of features to write the documentation for and we want to start as soon as possible. This is an ongoing job and we will request new documentation from you as we add new features

Hello, For ITQlick we are looking for software experts/consultants to...software products include enterprise and SMB software, such as: -QuickBooks Premier 2013 -SAP ERP -JustCloud Backup -Salesforce -Microsoft Project -Oracle Taleo -Zoho Support -Qlikview -Adaptive Planning -Accellos Warehouse Management -MailChimp -TurboTax State -Microsoft Dynamics CRM -Mozy enterprise -Oracle E-Business Suite -Zoho Campaigns -Zoho People -SiSense Prism -Trello -Zendesk -Anaplan -Epicor WMS -GraphicMail -MobileIron -Longview Tax -Oracle Hyperion -Dropbox -TaxWise -SAP Business One -MyPC Backup -Oracle Primavera -Zoho Books -Zoho CRM -Oracle Business Intelligence -PlanGuru Please provide a bid with the list of software products you can write about. Bes...

Looking to develop a simple support ticket system based on mssql and .net programming. Solutions exist such as Kayko, Zendesk, etc but they limit the ability for a third party to access a web portal and be part of the collaboration. So as I am not looking for all the bells and whistles I am hoping someone might be able to assist a create a simple ticketing system as follows: User Portal User Structure 1. End Users will register and can submit/view tickets upon login (will need to be able to incorporate into our existing ecommerce login routine) 2. End User will be uniquely identified by email address Ticketing Submission and Structure 1. User must be registered to submit ticket 2. User will have option to choose a ticket category which determines a set of questions that need to b...

I am looking for someone to skin my Zendesk site to match the theme of my website http://www.smartdevice.com.au.

Looking for someone that can assist me with setting up salesforce. I'm also after training for best practice when using salesroace We are looking at migrating our company existing system to Salesforce. We currently use Microsoft CRM dynamics and we would like to setup similar fields and functionality to what we already work with. This project will have repeat business if the applicant is proven to be a great communicator and provide good quality work.

I have a zendesk support page, that I would like to customize the header and footer. Header and footer will be copied exactly as is on current website. CSS can also be used as is in Current website. Zendesk uses javascript and css to alter the header and footer. I don't have time to figure this out, and would need someone who can get it done quickly.

Looking to develop a simple support ticket system based on mssql and .net programming. Solutions exist such as Kayko, Zendesk, etc but they limit the ability for a third party to access a web portal and be part of the collaboration. So as I am not looking for all the bells and whistles I am hoping someone might be able to assist a create a simple ticketing system as follows: User Portal User Structure 1. End Users will register and can submit/view tickets upon login (will need to be able to incorporate into our existing ecommerce login routine) 2. End User will be uniquely identified by email address Ticketing Submission and Structure 1. User must be registered to submit ticket 2. User will have option to choose a ticket category which determines a set of questions that need to be...

Looking to develop a simple support ticket system based on mssql and .net programming. Solutions exist such as Kayko, Zendesk, etc but they limit the ability for a third party to access a web portal and be part of the collaboration. So as I am not looking for all the bells and whistles I am hoping someone might be able to assist a create a simple ticketing system as follows: User Portal User Structure 1. End Users will register and can submit/view tickets upon login (will need to be able to incorporate into our existing ecommerce login routine) 2. End User will be uniquely identified by email address Ticketing Submission and Structure 1. User must be registered to submit ticket 2. User will have option to choose a ticket category which determines a set of questions that ...

...times a listing has been viewed and how many times an enquiry or contact has been made in relation to the property 3) Blog – comprehensive improvements to the blog page and addition of guides/infographics contect platform 4) Other changes • Add SSL certificate and link merchant accounts to check out process. • Integrate additional solutions such as Mailchimp, KISSmetrics, Live chat & zendesk • Miscellaneous improvements and additions Once the successful development team have been engaged full deign specs and wireframes will be provided and additional details on the above items provided. Time Frame: 6 weeks for build, QA and launch. Budget: Fixed price $500-$2,000. Price will be a strong factor in awarding the project so please bid com...

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...the Zendesk product () with my Vtiger CRM. After reading Zendesk documentation i have encountered an article explaining how to integrate Zendesk to SugerCRM (which the Vtiger is based upon): Required Functionality: 1, Customer ratings - When a customer rates a service rep we want this to go into a customer field on their profile in CRM. 2. Tickets - We would want tickets to go from zendesk into tickets in the CRM. Update tickets in either platform and they sync. 3. Customer details- View customer/account details, and if possible update them. This could be things such as adding twitter or Facebook profiles. It would be good to display account balances and platforms used in Zendesk. We

...Griff zu bekommen, suchen wir jemanden der leidenschaftlich gerne die Probleme unserer Kunden via Email von zuhause aus lösen kann. Es geht dabei NICHT nur darum "Tickets" zu beantworten, sondern es handelt sich hier um KREATIVE Arbeit bei der du wirklich etwas verändern, bewirken und aufbauen kannst. Zu deinen Aufgaben zählen: 1.) Natürlich die Beantwortung der Tickets bzw. Mails die via Zendesk bei uns reinkommen. Die inhaltlichen Fragen brauchst du lediglich mit einem Makro weiterzuleiten. Falls was falsch abgebucht wurde/ ein Zugang zu einem Seminar versehentlich gesperrt wurde/ versehentlich ein Seminar nicht freigeschalten wurde, bist du dafür verantwortlich dieses Problem rasch, effizient und höflich zu lösen. Du bis...

Create live chat functionality like GiosG () using jQuery and Zendesk API (). Customer service who will use the live chat uses Zendesk Customer service software at their work. Live chat will be placed on the third party website.

...800x300 : the vectorial eps an psd originals + JPG + PNG Please have a look at the kind of logos we prefer in the attachment (1= most preferred). Please have a look at the logo of a competitor that we like. ADDENDA structure of the new website 1. Main entrance with the following elements:- Form capture leads to the possibility of being integrated into marketing tools like Mailchimp or Zendesk, own database client, emailing service, etc.. - Product Information through photographs or videos you have available the client. - Your contact by phone, email, physical address, etc. Three. Product Information Page: With details of the patent and technology behind the company. April. Company Information Page: Using data relevant corporate level. this is closer

Hi, we would like to integrate Zendesk in our general tool of our company, a web page. regards. My skipe is retail4groups

Our company is looking for an API plugin that would allow eBay member messages to be downloaded in to one of the following cloud help desk: Zendesk, freshdesk, kayako, or in fact another cloud base ticketing system with the mentioned 3 our top choice. We require the functionality to integrate the ebay messaging system in to a ticketing platform. We receive a high volume of ebay messages on a daily basis and need a fast, efficient way of answering them so we need to able to answer ebay customer questions via a ticketing system with multiple customer service rep. You can read more about this here - or

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...live. An ideal candidate will have (not required, we can train you on these): - Expertise with Git, Github, and how to deploy code to servers. - Experience with Brightcove (Video Cloud) and its BEML language. Job Duties and Responsibilities: On a typical day you will need to receive (and understand) requests from the client, track/document the requests via our software platforms (Zendesk and PivotalTracker), assign work to developers/designers, test the work performed by the developers/designers to make sure they did it right, deploy the updates to the production servers, test again, and confirm with the client things are working as they requested. Throughout this process you will use Github to branch and merge code so that the proper features are deployed to stagi...

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We are a used book seller looking to move from a volusion based site to a Magento Community based ecommerce. We require the following help in setting up our Magento store 1. Rebranding of a Themeforest theme to reflect our colors and branding. May include some other layout customization 2. Installation of a number of free and paid modules into the site. Including -Zendesk Connect -One Page Checkout Pro -MageMonkey Mailchimp Integration 3. Full Integration of Magento with Fillz Book Inventory Mangement software. Fillz will drop inventory update text files into an FTP in a particular format. Magento needs to drop order files in an ftp and pickup/import inventory files from an ftp.

...Customer Service Project Management Administrative Assistant Be Familiar with the Following Software/Work Tools Google Everything Google Apps GDocs/ GDrive Doc Spreadsheet GCal GSites is a plus Microsoft Office Excel Word Powerpoint Skype DropBox Evernote Experience with a Task Management System Previous experience with a CRM Ticket Management System experience Like Zendesk Quickbooks online or other Accounting Software Experience Be Able to Generate Reports Communicate Well Plus: Blogging/WordPress Experience Passion for Organization Marketing Technology Team building skills Job Responsibilities As an Customer Service Agent, you will be responsible for performing a variety of tasks in relation to providing customers with ...

...requirements: PHP coding knowledge. Familiarity with XPath. Familiarity with XML. Highly proficient with WordPress. WordPress plugin development and debugging skills. Professionalism and attention to detail. Perfect written English language skills. You will be interacting directly with our customers. Experience handling tech support for a software product before. Experience with Zendesk. Experience as an administrative and marketing assistant. Familiarity with affiliate marketing. Familiarity with WooCommerce. ----------------------------------------------------------------------------------------------------- Please attached your sample...

Hello! We are on a starter plan of Zendesk. And we have an opencart store. What we would like to do is that, our opencart store customers don't need to log on or sign up on our zendesk page, but using their existing account in our store. You can easily realize this job if you know how to use the API. Zendesk provides Remote authentication API function. We are looking for a long time cooperation worker who can do a great job in short time.

Hello! We are on a starter plan of Zendesk. And we have an opencart store. What we would like to do is that, our opencart store customers don't need to log on or sign up on our zendesk page, but using their existing account in our store. You can easily realize this job if you know how to use the API. Zendesk provides Remote authentication API function. We are looking for a long time cooperation worker who can do a great job in short time.

Hello! We are on a starter plan of Zendesk. And we have an opencart store. What we would like to do is that, our opencart store customers don't need to log on or sign up on our zendesk page, but using their existing account in our store. You can easily realize this job if you know how to use the API. Zendesk provides Remote authentication API function. We are looking for a long time cooperation worker who can do a great job in short time.

...profile, Rate app, ref a friend, Manage Subscriptions, FB like, Contact Us, fix location -Subscriptions: auto-renewal subscription and non-auto renewal subscription Admin Console (Hosted on AWS): -Admin login -Statistics page -Settings -Approve Profiles -View Profile -Edit Profiles -Banned Profiles Page -Payments -Approve Profiles -View conversation history -View conversation -Zendesk integration ++ Some Notifications, alerts and dialog boxes Additional requirements: - Developer will setup AWS for optimal scaling and design and provide advice to client on how to do this. - Provision of a space on AWS for static HTML CSS hosting. - Cut up PSD files design for iphone 4.0 - Scaling the iphone psd files for the ipad layout (we recommend implementing the desig...

We currently utilize ZenDesk for our CRM and are experiencing issues with triggers etc. I am looking for someone that I can provide a detailed list of our needs who can configure our ZenDesk correctly to insure future issues are avoided. You must be experienced with ZenDesk. I will provide more info to contractors of interest.

...module, or some other similar solution, provide a way to authenticate end-users from the BrightEdge application into the Drupal Help platform. I'll identify a developer resource from BrightEdge to help with this project, specifically on getting the BrightEdge application to construct and pass the correct parameters. The BrightEdge app currently has a "Help" link which simply launches a Zendesk site. For this task, we want the "Help" link to authenticate into Drupal and pass a bunch of parameters. In addition to user account information, it would be good to capture from where in the app the user is accessing the Help. 4. CDN integration. This task is to setup and configure our AWS to host our media files. 5. Ad-hoc tasks. There maybe some Drupal-specific...

This project requires to generate a detailed report or estimate on developing a CRM solution identical to that by zendesk. We would like to have a detailed estimate for a replication of the zendesk solution. A detailed estimate should contain a fine break-up of the replication project and corresponding costs. This analysis will be a starting point of our next project of replicating zendesk solution. Thank you for your interest.

The project involves writing a script to create or append tickets in Zendesk via sms. The SMS gateway is ready and is able to send txt messages via triggers in Zendesk. This new functionality we are looking at should add a new channel of communication with customers of a Magento website.

We are looking to hire a person or a team of people to complete a CRM project similar to Zendesk. Upon the completion of the project, the end product will be used by our respective clients to improve their customer support. The chosen developer is expected to have extensive experience in implementing CRM solutions and building websites. The requirements include complete replication of the zendesk website and their CRM system solution. The CRM solution is a 'ticket' based system that covers the following services 1. email integration 2. web forum hosting 3. agent edit 4. knowledge base construction 5. feedback tab addition 6. chatting service addition 7. voice service addition 8. social network account (twitter, facebook, etc.) integration etc. A ...

We have a Zendesk site which we're using for a help center (only using the forums). We need to switch out our logo. Rush job, ASAP. ALL GENERIC RESPONSES IGNORED. BE EXACT AND DESCRIBE HOW YOU WILL HELP.

We have a Zendesk site which we're using for a help center (only using the forums). We need to switch out our logo. Rush job, ASAP.