HI Recruiter.
This is Raghu from Bangalore INDIA
I have 12 plus years of experience in the field of customer service
I started as a customer support rep for a regional telecom company for 6 years and 8 months
then I got a chance to work for Microsoft clients US Inbound process. Then I was moved internally to Chase Credit protection Plan ( Outbound US Clients) I have worked here for 18 months
I was then moved to SKY UK (A Popular DTH service provider in the UK ) where I worked as a customer rep for 3 months and joined the training team to train the new batches I worked for this process for 2 years and 6 months.
I then got moved to Foxtel ( Australian DTH process ) I worked for this process for 2 years as a trainer
I feel this job is the best fit for me
I have worked for most of the time zone on the globe. I am used to changes in the working hours and ( Got many certificates from my organization for Quality and exceptional customer service)
1. I can work in your time zone.
2. I can provide chat, email, and phone support
3 I have worked for many processes based in different time zones of the Globe, I am a good learner
4. I enjoy helping others with the challenges that they face with the product and services, I enjoyed the training and coaching new representatives who hit the floor the first week, where they need the help to gain that confidence.
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look forward to getting into this project.
Regards,
Raghu