I'm Blessing a skilled virtual assistant with customer support experience passionate about relieving you of the work pressure that can hamper the running of your business. I have over 5 years of experience helping startups, and small and medium-scale businesses grow by providing administrative support and delivering high-quality work under minimum supervision, and with the fully equipped facilities to work remotely, I have in place.
I generate leads, Manage high amount of incoming calls/emails and chat.
I Handled customers complains, provided accurate and appropriate answers/solutions and alternative within the time limit and also follow up
I supported my client by manage their emails/phone/chat, answering customers questions, inquiries and also follow up quickly giving customers 100% satisfaction.
I assisted my client with basic office support tools
Developed, implement and managed my client social media handles also interacting with customers, developed my client brand awareness and built a strong online reputation for the company.
Curate, create and published relevant, original and high quality content on their social media platforms
My customer service support has added usefulness and increased my client customer base to 150% and more within through space of few month by supporting for up to 30-40 hours per week
Looking forward to hearing from you and ready to start immediately
Best regard
Blessing