Ginalyn C.

I have handled a Health Insurance account and satelite radio subscription acccount. I understand that good customer service is really important when working on the phones. I have good telephone sales and retention skills as well. I am very persistent, patient and empathetic with the customers. I enjoy providing the skills I have along with the fast-paced ever-changing environment in the industry. I am well-organized, responsible, fast-learner and pay great attention to details. My positive attitude towards every day and friendly phone voice help to put customers at ease and to calm frustrated or agitated callers. I am always excited to learn and get training to gain more knowledge. I also make sure that I study to enhance my skills more.