Amazon Connect Implementation

$750-1500 USD

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sekitar 3 tahun yang lalu

$750-1500 USD

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We are looking for support for Amazon connect IVR and call flow implementation. The job includes connectivity for 15 API with two separate systems, creating a simple lookup DB for a location to user lookup. The IVR would need to validate the customer Input (NLU and DTMF) that was provided and call API using Lambda functions and validate the information store this till the end of the call to process subsequent information's requested from the backend systems. The Dynabo DB table would also need to be used for this. The call flow is already defined and is pretty straight forward, We also need support with the reporting and call flow management. The systesm should also be integrated to a work flow manager.

Amazon Web Services

AWS Lambda

Call Center

Contact Center Services

ID Projek: 29672082

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8 pekerja bebas membida secara purata $1,108 USD untuk pekerjaan ini

@AwaisChaudhry

Hello, Upon reading the job details I would say that all the required skills Aws Lambda, Contact Center Services, Call Center and Amazon Web Services fall under my skills. I work on freelancer full time and I believe I can do this job if I get all the detailed requirements. Please check my portfolio as well: https://www.freelancer.com/u/AwaisChaudhry?w=f Looking forward to your response. Awais

$1,500 USD dalam 25 hari

5.0

(4 ulasan)

5.9

@AzzkaNoor

Hi. Experienced devops developer's here, with 5 years of working background in using AWS infrastructure. 1- Please provide the complete business details of this project. 2- Can you also share the FE specific requirements? Will you provide the mocks? 3- So you are into using serverless architecture? Right now, I am placing a placeholder bid as the business details are yet to be discussed. Please initiate the chat for the same.

$1,500 USD dalam 35 hari

5.0

(1 ulasan)

4.1

@ayesha0124

Hello there, How are you? I just saw your project posted. I have read the brief details and I feeI i can help you with it. Pleas start the chat and discuss it in detail. Please check my reviews on my previous projects. Looking forward to ur kind response. Regards, Ayesha

$1,500 USD dalam 19 hari

0.0

(0 ulasan)

0.0

@kanchanajaiprak5

hi I have an experience in data analyst and worked with us clients and also have correct deliverence.

$889 USD dalam 20 hari

0.0

(0 ulasan)

0.0

@amar1967tripathi

After reading Ur proposal regarding this job,i m completely fit for this job.I will not convince u with my words.I will convince u with my work.U will be satisfied with my job completely.

$833 USD dalam 2 hari

0.0

(0 ulasan)

0.0

@Gissgaby

Hello I have experience in customer service I would like to be able to enter your call center, it would be a very great opportunity and great challenge, thanks

$778 USD dalam 7 hari