Customer Service Representatives

Customer Service This opportunity has differentiated itself from all other competitors in the industry by providing a concierge level customer experience both during and after the sale. Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals. JOB DESCRIPTION Summary/Objective Provide ongoing support to the customer service department. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on customer's requests. Generate solutions and contribute to the company's success. Handle customer inquiries by phone. Follow company policies when handing different issues. Research required information using available resources. Provide customers with product and service information. Candidates should be able to take feedback and criticism to improve productivity and character competencies. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents. Work Environment This job operates in a work from home set up. Position Type/Expected Hours of Work This is a full-time position. Atleast 40 hours per week. Required Education and Experiences Must be based in the United States High School diploma or GED Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills Minimum two years of related work experience Effective communication skills Compensation Hourly rate Company offers Sign on bonus Training Company Health Benefits Extra income during Certification If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our team now!