Hi,
by the way my name is neal, currently working in a BPO industry as a subject matter expert, i can assure you that i am fit to this job as i'm doing all lines of business like inbound calls, outbound calls, chat and e-mails.
I have many years of customer service, sales, and financial experience. I am very proficient using a computer. My estimate is based on a 40 hour work week and can be adjusted as needed.