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CUSTOMER SUCCESS ASSISTANT ($800/mo, 40h/week)

$2-8 USD / hour

Ditutup
Disiarkan lebih dari 3 tahun yang lalu

$2-8 USD / hour

Hi, We make hiring the best people easy and unbiased, offering screening tests at an affordable price. Using TestGorilla, our customers save valuable time, make hiring decisions objectively, and avoid expensive mis-hires. As Customer Success Assistant, your goal is to support customers (and their candidates) via chats and tickets, convert them to paid plans, help with the onboarding, drive ongoing adoption, and make sure customers get the full value out of TestGorilla. You also play a big role in running our email marketing campaigns. The working hours are from 12h00 to 19h00 or 20h00 CET on weekdays with a few hours during the weekend to catch up with incoming tickets. See the attached document for more information. Please read it carefully and complete the assessment before applying We look forward to receiving your application! Wouter PS: Please don´t contact us outside of Freelancer. It will automatically disqualify you.
ID Projek: 28300454

Tentang projek

42 cadangan
Projek jarak jauh
Aktif 3 tahun yang lalu

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42 pekerja bebas membida secara purata $27 USD/jam untuk pekerjaan ini
Avatar Pengguna
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am happy to complete the TestGorilla. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Managing the email list of the company. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba
$5 USD dalam 40 hari
5.0 (8 ulasan)
4.5
4.5
Avatar Pengguna
Dear Furture Employer! A pleasant day to you! I have read the requirements and would love the opportunity to work for you as your Customer Success Assistant. I have had previous experience in scheduling meetings/appointments, taking calls, and sending emails. I have six years of customer service, 4 years of call center experience. I am a team player who is able to work under high-pressure situations and handle conflict in a quick professional manner. I'm looking forward to discussing this proposal with you as well as take on any assessment you require of me. I can start immediately!
$8 USD dalam 40 hari
5.0 (1 ulasan)
4.5
4.5
Avatar Pengguna
Hi sir, Having read through your job posting, I was excited to discover that my skillsets and experience match your desired qualifications. As a customer support representative I have spent two years honing my upselling techniques, conflict resolution skills, and phone etiquette. In just six months on the job, my managers already had me onboarding and training new employees. I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction.
$5 USD dalam 48 hari
5.0 (4 ulasan)
2.5
2.5
Avatar Pengguna
Hello, I have read your proposal and it fits my profile. I am a naval engineer, I speak perfect English. I have extensive experience as a virtual executive assistant, customer service, administrative support, math expert, technical support, extensive knowledge of accounting, data processing, web search, digital marketing expert (facebook, instagram, twitter, linkedin, etc.) , administration, writing and organization of content, etc. I also have a master's degree in project management, so it will not be a problem to do weekly reports, research, etc. I have full time availability, I can start right now. Regards.
$8 USD dalam 40 hari
3.9 (2 ulasan)
2.4
2.4
Avatar Pengguna
Hi ,I read through the job details carefully and I am absolutely sure that I can do the project very well. I have worked on similar projects in Wipro and Infosys for 2 years, and I am confident I can meet your expectations. I have also worked in Digitasker for 8 months as virtual assistant . so I am very much aware of the responsibilities of a virtual assistant. I am familiar with the application used for sharing screen with client. So, you will easily be able to see my activities through a shared screen. Other than these you can find me online 24*7 , and assign me work at any point of day you want. I also have a team of qualified and experienced in the similar field. So, I think I will be very comfortable in doing these job. Other than these I am also a Computer Science Graduate, So I also have the technical knowledge related to these job.
$2 USD dalam 40 hari
5.0 (1 ulasan)
0.6
0.6
Avatar Pengguna
"I am ready to start" Hello there, How are you doing today? Thanks for posting the job, We provide quality services relating Search Engine Optimization (SEO), Social Media Optimization (SMO), Social Media Marketing (SMM), Pay per Click (PPC), Web designing & web development. Our main aim is to deliver quality work with the help of creative services that help in growing your business. * Search Engine Optimization (SEO) We will boost your website rank with your targeted keywords in a famous search engine like Google, Yahoo, and Bing. We will do both on the page and off page SEO for your site. * Social Media Optimization (SMO)/Social Media Marketing (SMM) We will boost your visibility in all social media platform like Facebook, Twitter, YouTube, LinkedIn, Instagram, Pinterest, Google+ etc. * Pay Per Click (PPC) We will do PPC management with Google Adwords, Facebook and Bing Ads. We will do all keywords research, set up all type of ads, Improve ROI. Please share your website url and business goals so we will get back with custom SEO Solutions. Feel free to contact me with any questions you may have! Waiting for your earliest reply! Thanks & Regards
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello, Should you want a fellow who can perform the duties. I believe with my experience in Technical Support helps myself and my services to provide the best when it comes to reach out to customers. Do reach out should you be interested.
$8 USD dalam 35 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi, I hope you are doing great. I want to work with you as a assistant. Let's discuss more in chat. I'm a professional digital Marketer expert with more than 7 years experience. My expertise are: • Social Media Marketing ( Facebook, Instagram, twitter, youtube, Pinterest, etc) • Google ads • MailChimp • Affiliate Marketing • Linkedin • SEO • Link Building • Keywords research Looking forward to hearing from you. Regards, Sajid
$2 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello , I am an experienced Virtual Assistant. I worked for Atento, Accenture, Emi Music for different Customer center support. Best Regards!
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
I can do your work on time and within in your budget.............. .
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello, I am currently looking for my first project as a virtual assistant. This project sounds very interesting to me since I have around 3-4 years of experience in a similar field as assistant whereas my task was to reach out to potential clients and communicate with them, also handling emails, agenda and translating documents. I speak perfect English, It is not my first language however for many years living abroad in different countries I had the opportunity to work and study in English therefore it is just as good as my native language Portuguese. I live in Europe so the time zone would be no problem in this case. I hope to hear from you soon, Victoria
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi there, I am interested in your job, I have 7+ years of experience in customer service and call handling skills, good communication skills and phone etiquettes, quick response , problem solver, maintain csat, quick learner.
$8 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi client.. I'm a new freelance and i have five years of Administrator experience. I believe my knowledge, skills and abilities will contribute to the project. Please contact me if you would like to discuss further. Thank You.
$8 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hello, dear friend! When viewing your job details, it really jumped out at me. I am an experienced Virtual Assistant specialist in Customer Service, I am sure that my skillset will help you to accomplish your goals by applying all my knowledge and best practices. My knowledge covers the following areas and tools: Skills: • Order Fulfillment & Processing • Customer Service & Support • Product Research • Calendar Management • Data Entry • Live Chat • Administrative Support • Email Handling & Management • E-commerce • Exponential Digital Marketing • Social Media Strategies Tools: • Shopify • Zendesk • ClickFunnels • Microsoft Office • Google Documents • Google Drive • Monday | Asana | Trello • Canva • Facebook & Instagram Ads All these would provide you added value to my proposal to get better results. If you choose me, you can be assured that you are getting top-notch expertise in Customer Service, as well as someone who will complete the tasks assigned correctly the first time. Let's jump to an initial conversation via private message, so that we can discuss your project and identify how my skillset will work best for you and provide immense value to your organization as well. Thank you for taking the time to read my application. Best regards, Eng. Jesús Morales.
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi Client, I am ready to start the work immediately. I have taken the test and it was really a nice experience for me. I would love to work for this project and want to know more about it and would love to learn many things from this. I have an experience in International voice for an year. I hope my skills do match for this project and would love to work for it for a long time with your company. Looking forward to hearing from you soon. Thank you, Best Regards, Vishal Pawar
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
My work experiences revolve around Customer Service and Telesales. I've worked with BPO for almost 5 years handling US-based telecommunication accounts. I also got a technical background since I've also worked as technical support for universal remotes. As for my Sales experiences, I've been with Comcast, Verizon and Sprint telesales. I used to offer a new line of business like phone, cable, internet as well as home automation. My recent project as a freelancer includes Cold Calling and Appointment Setting. I also got experience cold calling for Real Estate. I also worked as a Virtual Assistant thus, I am knowledgeable with various CRMs. I have experience as a Virtual Receptionist wherein I support bookings for a Spa Marketing Agency. I am a fast learner and eager to learn new things. You are welcome to contact me at your earliest convenience. Thank you!
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Greetings to you, I have 5 years in work experience as IT Executive cum Customer Support for Online Billing System which I support through Skype and email Deliveries for project as below : 1) Can start immediately. 2) Deliver task on time. 3) Fluent in English. 4) Fast respond to customer. However I got some concern as below : - How long the estimation days to complete this project? Please contact me if my experience fit to your project and I'm interested to know more information about this project. Regards, Noor Syahirah
$6 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi there, I do have 3 years experience on customer service or technical support. I can work according to your time with English/Mandarin. If you interest please give me a knock so we may discuss more about this. Thank you Regards, Snowchess Low
$7 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi, I have completed the assesment and all included tests. I am an SEO and Content marketer just starting out on this platform. I am hopeful that I can be a good fit for this job. Although, I admit that I don't have as much experience as required for this particular job, but it will be a great learning experience for me. I also have enough Email marketing experience to help you in this field. I am not a native English speaker but I have really good grasp on verbal and written English. Currently, I am on your site learning about ins and outs of your service. I'm sure, I can be a good asset for your growing startup in these early stages. If you have any questions, please feel free to contact me. Regards.
$5 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0
Avatar Pengguna
Hi there, I am interested in your project as a Customer Success Assistant and I am certain that I would perform exceptionally in this role. Moreover, I’m confident that it’d be a great opportunity for me to work with you. You will find me to be an outgoing, passionate, detail-oriented, and self-motivated individual offering a strong client-oriented approach and the ability to perform well in fast-paced team environments. My experience includes over 4 years in the hospitality and customer service industry. I also know about the customer service agent role as well as how to use Zendesk help desk software for maintaining queries from the customers. I am ready for a new career challenge and have been looking into joining a team that is open to a newcomer and that supports a self-starter as a valuable and contributing member of the team. I would love the opportunity to discuss the position and my qualifications with you in more detail. Thank you for your time and consideration and I look forward to speaking with you soon. Sincerely, Angga Saputra
$3 USD dalam 40 hari
0.0 (0 ulasan)
0.0
0.0

Tentang klien

Bendera SPAIN
Barcelona, Spain
5.0
38
Kaedah pembayaran disahkan
Ahli sejak Feb 15, 2017

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