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Virtual assistant or shared support agent at call center/BPO

We are a new small business looking for a call center or BPO to provide exceptional customer support to our customers. At this time, we prefer shared support as our client base is small but with the right support team we will be able to grow faster.

Job requirements:

1. Respond to customer questions/queries via our live chat system.

2. Sometimes customers order via messaging - you would need to go the respective restaurant or retail store’s website and place the order (all orders received via messaging automatically show up in our-easy-to-read database).

3. Ability and willingness to use Slack, skype and email.

4. 12 hours of shared support daily, 7 days a week. We get about 10-15 customer chats and 20 orders to be placed manually per day so across the 12 hour period expect at max about 2 hours/day

Please give us a quote as a flat monthly fee for SHARED support as well if you will alternatively charged per order processed (in the past we have paid 2-4% commission per order processed).

Kemahiran: BPO, Pusat Panggilan, Pemasukan Data, Pembantu Maya

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Tentang Majikan:
( 1 ulasan ) East Palo Alto, United States

ID Projek: #15426648

53 pekerja bebas membida secara purata $486 untuk pekerjaan ini

jkaranm

Hi Future Client, Our business is to make your business effective, profitable, & [url removed, login to view] are able to have a sound understanding of our Clients’ operations and their corporate goals, and we continually bring kno Lagi

$375 USD dalam 5 hari
(33 Ulasan)
7.7
jayjossef132

I am a customer chat support. I am an exceptional freelancer with 7 years working experience. Interested for this position. I know how to use slack, skype and email. Relevant Skills and Experience VA Proposed Milesto Lagi

$750 USD dalam 30 hari
(83 Ulasan)
5.7
Yapson

To Whom It May Concern I am ready to start right away. 2-4% is fine by me. I am really looking forward to hearing from you. Best Regards Didier L Relevant Skills and Experience BPO, Call Center, Data Entry, Virtua Lagi

$750 USD dalam 30 hari
(20 Ulasan)
5.2
$250 USD dalam 30 hari
(3 Ulasan)
4.9
gsgtechnology

I am Kashif Naseem also known as Kash. I am self motivated Telemarketer having an experience in telemarketing Industry from last 10 years. Relevant Skills and Experience Yep ! I worked on various projects on chat supp Lagi

$750 USD dalam 30 hari
(2 Ulasan)
4.6
cbobis

I am interested with this job. I am a goal oriented and success driven individual. I am a reliable person. I will always deliver and provide a good result. Relevant Skills and Experience Email Support, Virtual Assista Lagi

$277 USD dalam 10 hari
(4 Ulasan)
4.2
i8solutions

i will give you excellent voice support as well as email support Relevant Skills and Experience voice over email chat Proposed Milestones $444 USD - milestone

$444 USD dalam 10 hari
(4 Ulasan)
3.2
Noorjahan786

Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if y Lagi

$250 USD dalam 30 hari
(3 Ulasan)
2.7
yourvirtualworld

I have been providing customer support services for 8 yrs now. We are familiar using slack for chat support as well as different CRMs such as salesforce, Zoho, Podio. I can send client references. Relevant Skills and Lagi

$333 USD dalam 10 hari
(1 Ulasan)
2.4
$555 USD dalam 10 hari
(4 Ulasan)
4.4
aseanyduncan97

I have qualifications in English & business management. I can have this project completed in the time specified.

$444 USD dalam 3 hari
(2 Ulasan)
0.4
karacschmitz

A proposal has not yet been provided

$545 USD dalam 10 hari
(0 Ulasan)
0.0
jen486

I have been working in a call center selling products and I think I am good doing it. I hope I can help you.

$555 USD dalam 10 hari
(0 Ulasan)
0.0
amanmittal12

Hi Sir/Mam I have a experience of 1 year in US data enrty WORK . I assure you that if you give your work to me I promise that We do your work with good accuracy and on time submission will be done. I am new on this si Lagi

$350 USD dalam 25 hari
(0 Ulasan)
0.0
gordon215

We are mid sized contact center , HQ'ed in Chicago,IL. We would love to partner with you and build a mutually beneficial relationship Relevant Skills and Experience Telemarketing, Customer Support , Chat, Email, Inbou Lagi

$277 USD dalam 10 hari
(0 Ulasan)
0.0
natashascott2

A proposal has not yet been provided

$555 USD dalam 10 hari
(0 Ulasan)
0.0
lsalonga81

I am a previous Provider Resolution Specialist in a Healthcare Insurance Company in United States of America here in the Philippines. I am a Hybrid Agent, cross-skilled to other Account in our company . I've received p Lagi

$250 USD dalam 3 hari
(0 Ulasan)
0.0
admin433

I can work 12 hours in a day. i do not have any problem to work for you for this project. Relevant Skills and Experience i have more than 7 years experience in customer support work. i was selling the websites to the Lagi

$666 USD dalam 30 hari
(0 Ulasan)
0.0
patrick84

A proposal has not yet been provided

$1111 USD dalam sehari
(0 Ulasan)
0.0
bguimbangunan

Former Apple Advisor here. Relevant Skills and Experience I used to work as an Email & Chat Support Advisor for a multinational technology company. Proposed Milestones $388 USD - High quality customer service.

$388 USD dalam 3 hari
(0 Ulasan)
0.0