I have an MBA in eBusiness and have worked with Salesforce, Hubspot, MS CRM, Zoho, and KEAP CRM systems. My experience includes small businesses for profit and non-profit, and public international companies. I advise small businesses on what system they need, after carefully reviewing the gaps in current processes. The goal of my work is to fully automate current processes, with the appropriate ongoing maintenance of accounts and contacts in the CRM system chosen. I've worked on inbound and outbound marketing, tied in with CRM systems. The data you have is worthless until it's turned into knowledge, so your organization can make better business decisions. CRM technology can transform your company by increasing sales and reducing costs at the same time. I can share my experiences and examples with you, should you continue this discussion with me. I'm make sure you are advised to purchase the CRM system that fits your needs and allows for expansion if necessary.