I am results oriented, disciplined, versatile and reliable person with attention to details. I have completed a week training with gTeam on Zendesk, Ticket handling, Ticket escalation and Macros for a Customer Support Manager position. I have extensive experience in business administration and office management. With my certificate in Projects Administration, I have done some projects in the past, and I learned to plan, prioritize, set up appointments with clients, obtain clients information, emailing and call handling, data capturing, invoicing and writing of progress reports. I am a native French speaker with excellent English communication skills. I have a Diploma in Electronics and a Bsc Education-Mathematics and Physics. I would like to discuss with you how my skills will meet the requirements of your project.