I am very proficient with excel and word, as in all my management roles spanning over 20 years I have had to use excel or word often producing my own documents, from payroll, keeping track of costs, address etc of members of my staff, asset tracking, performance of staff, plus a number of other applications.
I have a wealth of knowledge and I am fully conversant with Word Excel & Powerpoint applications as well as some other job specific apps
With all my roles I have dealt with the public either face to face or over the phone, sometimes in very difficult circumstances! I have a wealth of experience in dealing with people, and I pride myself in the old saying of 'it's nice to be important but it's more import to be nice! (HOW TRUE!)
While in the employment of a nationwide utility (NPower) I was given a new role that was new to the company, with the aim of reducing compensation claims from their clients.
I achieved this by analysing a number of excel spreadsheets and introducing a new working practice to field based staff. This resulted in a reduction in claims by 20%
I feel I have the correct attributes for this role and I know you will not be disappointed in me.
I can start immediately.
If you wish to discuss anything please do not hesitate to contact me anytime and look forward to hear from you!
Regards
Andy