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Help with customer support

$30-250 USD

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Disiarkan hampir 7 tahun yang lalu

$30-250 USD

Dibayar semasa penghantaran
We are a new small business looking for a call center or BPO to provide exceptional customer support to our customers. We make ecommerce software. At this time, we prefer shared support as our client base is small but with the right support team we will be able to grow faster. Job requirements: 1. Respond to customer questions/queries via our live chat system 2. Sometimes customers order via messaging - you would need to go the respective restaurant or retail store’s website and place the order (all orders received via messaging automatically show up in our-easy-to-read database) 3. We use Slack, Skype and email notifications to notify you of e.g. new order received via messaging, customer is asking to talk to an agent. So it’s important you have desktop notifications enabled and/or cell phone to alert you 4. 18 hours of support daily, 7 days a week. We get about 10-15 customer chats and 10-20 orders to be placed manually per day.
ID Projek: 14694420

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Aktif 7 tahun yang lalu

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57 pekerja bebas membida secara purata $143 USD untuk pekerjaan ini
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j Relevant Skills and Experience j Proposed Milestones $277 USD - Project weekly Milestone
$277 USD dalam 7 hari
4.9 (40 ulasan)
8.0
8.0
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I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like and I have excellent command over English. I’ll be available to you when you need me and you can contact me anytime through freelancer. I hope, I would be the right candidate for this post. Awaiting an affirmative response from you. Kinds Regards, Mugunthan
$155 USD dalam 3 hari
5.0 (48 ulasan)
7.0
7.0
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we can help you with best customer support service with live chat support and customer support. Relevant Skills and Experience Outbound CallCenter / B2B & B2C Lead Generation / sales / Market Research & Surveys / Inbound CallCenter / Enquiry Handling Services / Help Desk & Technical Support / Appointment setting/Telemarketing Proposed Milestones $30 USD - telemarketing
$30 USD dalam 3 hari
5.0 (5 ulasan)
4.8
4.8
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After reading the job description I am confident that I would be a perfect fit for this position as my experience and abilities precisely match your requirements. Without wishing to sound boastful I feel that I come to you with a background that is unique and distinctive from other applicants. I have an ability to grow with a job, handle responsibility and build positive relationships with work colleagues at all levels. My past employer was very satisfied with my work rate, and I am confident that I can bring the same level of high performance working with you. I am someone who knows how to set goals and achieve them, and have a proven track record of being able to conceive, develop & execute strategies. I very much hope that you will look favorably upon my application by recognizing my enthusiasm, talents in this field of work and my future potential. I would dearly like to further discuss the scope of this position, with you. Therefore I would welcome the chance of an interview, where we would be able to discuss in greater detail the value and strength I can bring.
$45 USD dalam 1 hari
5.0 (3 ulasan)
3.1
3.1
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Hello, Hope you are doing well, I got great past experience of handling similar kind of tasks and I will be the best fit for this position. I got great communication skill so I will get this done. Relevant Skills and Experience I have handled Customer support and service tasks before as well for some of my US and Australian clients. I will be the best fit for this position I believe. Let's discuss to proceed further. Proposed Milestones $155 USD - First week Milestone Let's discuss to proceed further :)
$155 USD dalam 5 hari
5.0 (3 ulasan)
3.2
3.2
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Dear Hiring Manager, We have 16+ years of experience in handling contact centers specializing both in voice and non voice businesses. Proven track record of service delivery with ever improving customer satisfaction and turn around time. You will not regret if we are hired for this job. Relevant Skills and Experience BPO, Call Centre, Back Office, Email Handling, Chat, Process Re engineering. Proposed Milestones $200 USD - --
$30 USD dalam 1 hari
5.0 (2 ulasan)
2.3
2.3
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Our agents are familiar using slack as well as CRM tools. Tasks: - customer support - email - chat - inbound answering service Relevant Skills and Experience BPO experience for more than 7 yrs. Proposed Milestones $155 USD - - customer support - email - chat - inbound answering service
$155 USD dalam 3 hari
5.0 (1 ulasan)
2.4
2.4
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Available to work for 8 hours/day M-f for the mentioned bid. Relevant Skills and Experience 7 years of experience in customer support, phone/ email support,SQL queries, manual testing, social media promotion, troubleshooting, debugging, interaction within different teams and with customers. Proposed Milestones $222 USD - Customer Support
$222 USD dalam 3 hari
5.0 (1 ulasan)
2.2
2.2
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We understand you are looking to hire people in customer service. Why not hire a customer service company which should manage all of your customer service. We have over ten years of experience. Relevant Skills and Experience We are a Canada based customer service company specializing in outsourcing solutions like phone, chat and email support. We have head office in Ottawa ON Canada and offshore center in Pakistan. Proposed Milestones $155 USD - taking orders, resolving complaints, dealing with unhappy customers, accounting Additional Services Offered $1 USD - Will be discussed with the client I have a few questions and for them I would like to speak with you. Hoping to hear back from you.
$155 USD dalam 3 hari
5.0 (2 ulasan)
1.6
1.6
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Hi there I have read and understood your requirement. So, i am 100% sure that will be able to deliver the things as per your expectation. Further conversation can be completed over the skype. Stay tuned, I'm is still working on this proposal.
$155 USD dalam 3 hari
4.8 (1 ulasan)
0.6
0.6
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I have 3 years customer services experience via chat support and email support. Thanks Relevant Skills and Experience chat support, customer queries, online support Proposed Milestones $400 USD - I will perfectly handle the task monthly basis. Thanks
$400 USD dalam 30 hari
0.0 (0 ulasan)
0.0
0.0
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Hello, We have accomplished 90% of the project which is similar of your requirement. All we need 10% customization as per your requirement set and specifications. I want to discuss in personal chat in order to explore your needs, which will yield a clear picture of implementation phase. Prior undertaking project, I want to show demo of the work done previously. Apart from demo, I will be sharing following documentation which will turn your project into Quality and Successful delivery: - Technical Project Proposal - Designs - Flow chart for this Project - Execution plan Thanks
$144 USD dalam 3 hari
0.0 (0 ulasan)
0.0
0.0
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A proposal has not yet been provided
$155 USD dalam 3 hari
0.0 (0 ulasan)
0.0
0.0
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Hello. I am not working on any project right now. I have read the project description before placing my bid. I can assure you that I can deliver high quality work on time.
$165 USD dalam 20 hari
0.0 (0 ulasan)
0.0
0.0
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quality over quantity Relevant Skills and Experience fast learner, reliable, trustworthy, can deliver output at expected time Proposed Milestones $35 USD - can work under less supervision can i start now
$35 USD dalam 1 hari
0.0 (0 ulasan)
0.0
0.0
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I am a student studying for Computer Engineering in an English Based Program University. I have very good skills on typing, programming and i know very well English Language. I am new in freelancer. I started this challenge for the purpose to have much more experience, to be in communication with people all over the world and also for financial profits. Since i am new here, important for me is to have the satisfaction of my client
$35 USD dalam 3 hari
5.0 (1 ulasan)
0.0
0.0
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Experience in Customer service. Zendesk is plus! Relevant Skills and Experience Zendesk, email, Tickets support. Proposed Milestones $122 USD - 50 hours / weeks
$122 USD dalam 7 hari
0.0 (0 ulasan)
0.0
0.0
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Hi I've worked in numerous customer facing skills within the IT industry. I deal with a number of queries via instant messaging and other chat based apps. I believe this project would be well suited for myself.
$133 USD dalam 3 hari
0.0 (0 ulasan)
0.0
0.0
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Hello, I can most certainly help with this. I have previously worked in customer service and understand the importance of accuracy, speed and ensuring ever customer has the best possible experience. I am available immediately and can assure you all responses will be friendly, professional and resolved to the highest standard Many thanks Lauren
$166 USD dalam 3 hari
0.0 (0 ulasan)
0.0
0.0
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Hi, I have read your project description and I understood all your requirements regarding this task. I am well versed with all parameters of your project. I want to assure you of top quality delivery. Let me know if you need my services Best Regards
$55 USD dalam 3 hari
0.0 (0 ulasan)
0.0
0.0

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Bendera UNITED STATES
United States
0.0
0
Ahli sejak Jul 18, 2017

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