Full-time German 1st Level SaaS Support -- 2

Hi there, As an accomplished professional with extensive experience in the Hospitality, and Call Center/BPO sector, I have held roles as a Customer Support Rep, Sales Rep, Sales Manager, and Digital Telemarketer. I have worked across various industries, including Sales and Marketing, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, and Consulting, among others. Throughout my career, I have collaborated with leading companies in the United States, Europe, and Latin America, such as Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, Answer800, Upway, and more. I possess fluency in English, and native-level proficiency in German and Spanish. Equipped with a dual broadband and 5G internet connection, a state-of-the-art PC, pro-imported noise-reducing headphones, and a tranquil work environment, I am ready to hit the ground running. Services I can provide include inbound/outbound customer support, appointment setting, live chat support, social media support, ticket resolution, email handling, technical support, sales representation, cold calling, and lead generation. I have extensive proficiency in various customer care software, including Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Monday, Salesforce, Gorgias, Magento, and Wix, among others. Best, Pedro