Hi there, I am all in to apply for the customer service expert role you have posted. With over 5 years of experience in e-commerce customer service, I believe I have the skills and expertise to excel in this position and provide exceptional support for your online store.
I am well-versed in handling a wide range of responsibilities, including order tracking, returns and exchanges, customer inquiries, live chat, phone calls, review outreach, invoice auditing, social media management, and affiliate onboarding. I am proficient in using various software and tools, such as Shopify, Richpanel, and Excel, to ensure efficient and effective customer service operations. My strong communication and problem-solving skills, combined with my ability to multitask and work autonomously, make me an ideal candidate for this role.
Here is the link to my portfolio kindly have a look to get an idea of expertise.
https://www.freelancer.com/u/inamfaisal3
Best Regards,
-Syed