Sell something for me

• Responsible for customer adoption, retention, and growth. • Conduct high level demos and use case discussions with prospects. • Specifically managing a pipeline of up-sell opportunities and delivering results against a quota. • Exceed monthly / quarterly sales targets by driving opportunities and selling our products into new and existing accounts • Exceed activity, pipeline, and revenue goals on a quarterly basis • Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting • Ensure high satisfaction within your accounts. • Proactively identify and prioritize their prospects and accounts to focus efforts on those with highest likelihood of closing, potential growth, strategic value • Finding new and creative ways to grow user engagement • Monitoring customer health to identify and manage account escalations • Partnering with the sales team to identify and/or develop upsell opportunities • Ensuring customer satisfaction and retention • Advocating customer needs cross-departmentally • Becoming a trusted resource for our customers • Work closely with our data teams to provide market feedback, helping to prioritize product & sector development • Help establish best practices in Customer Success to be shared with new members of a quickly growing team Requirements: • What You Need: • Bachelor’s degree or higher • 1 to 3 years experience in a relevant sales role • Excellent written and verbal communication skills • Nice To Haves: • Are you bilingual? Awesome...that’s a plus for us! • Experience with Pipedrive, [login to view URL] or any other major CRM • Experience with Excel and PowerPoint (Google Apps and Keynote are great as well!)